Frequently Asked Questions

What types of files are allowed and how large can they be?
I deleted/lost my xs.to cookie. How can I get it back?
The login link from my registration email is not working!?
One of my images it is not loading correctly – why?
Can I have more than one account?
I’d like to report abuse. Who should I contact?
Why does “xs.to reserve the right to send email to my registered email address”?
How can I resize images?
Does xs.to allow direct linking (“hot linking”)?
My files disappeared from My Files but still load. How can I get the listing back?
Some files disappeared from My Files and are no longer loading. Why?
All my files display a “404 not found” image. What’s going on?
Why does your system tell me my file already exists? If have not uploaded it before!
Can I delete previously uploaded files?
I cannot upload any more – “Upload disabled for account (…)” – what’s this?
I have another question!


What types of files are allowed and how large can they be?

We allow .jpg/.jpeg/.gif/.bmp/.png/.tif/.tiff files. Maximum size for .gif is 1024000 bytes, 2560000 bytes for all other file types.

A user can have a maximum of 500 files.


I deleted/lost my xs.to cookie. How can I get it back?

If you have registered and verified your email address at My Account, you can use the retrieve form at the same place to log back into your account.
We can not help you via email, please register your email address.


The login link from my registration email is not working!?
The link you receive in your registration email is used for email validation purposes, but you can not use it to login to your account.
If your lose your registration cookie a “retrieve login info” form is available at My Account, use this to get your login link.


One of my images it is not loading correctly – why?

Your browser may have cached a broken image. Try to refresh using CTRL+F5.


Can I have more than one account?

No, every user should have only one account.


I’d like to report abuse. Who should I contact?

Contact our abuse team at

(Images may still load after deletion if they are in your browser cache. Try to refresh with CTRL+F5)


Why does xs.to “reserve the right to send email to my registered email address”?

Don’t worry, we don’t plan to send you spam or something. xs.to needs your ackowledgement because of data protection laws.

Currently we do not have a newsletter or something, but just in case we send something to your address, we need you acknowledgement.


How can I resize images?

We recommend IrfanView to resize images.


Does xs.to allow direct linking (“hot linking”)?

Yes, of course. If possible, try to use thumbnails to decrease our bandwidth cost.


My files disappeared from My Files but still load. How can I get the listing back?

If your files are still loading, but missing at My Files, most likely you have lost your xs.to cookie (see above).


Some files disappeared from My Files and are no longer loading. Why?

If some files disappeared from your My Files listing, our abuse team may have deleted them.

Check our Terms of Service before you use this service.


All my files display a “404 not found” image. What’s going on?

If all your files display “404 not found”, please check My Files to see if your account has been banned.

Check our Terms of Service before you use this service.


Why does your system tell me my file already exists? If have not uploaded it before!

You may be correct, but another person may have uploaded a file with the same name before.

Please rename your file or try again 24 hours later. We open up a new directory every day.


Can I delete previously uploaded files?

Yes, at My Files.


I cannot upload any more – “Upload disabled for account (…)” – what’s this?

Check this FAQ

What does “Upload is disabled for account (…)” mean?
This means you are no longer able to use xs.to (“banned”). We ban people according to our Terms of Service.

Most common reasons:

  • Upload of copyrighted material (including stuff that is tagged or watermarked) – examples: “Getty Images”, “UpFront”, celebrity stuff
  • Upload of pics containing nudity
  • Upload of “fetish” pics
  • Upload of gruesome images – examples: “**rish.com”, “**tten.com” (in most cases this includes a complete deletion of the account)
  • Upload of more than 500 pics
  • Use of excessive bandwidth (animated gifs in forums, many large pictures on high frequented sites)


I have another question!

Contact us at

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